Privacy Policy

We understand how important privacy is

We are committed to protecting your privacy and any personal information collected about you. The purpose of this Privacy Policy is to inform you about what personal information Julia Greensmith and/or Joyful Connections (“us”, “we”, or “our”) collect and how and why we collect it, to outline the steps we take to keep your personal information confidential and to provide you with contact information should you have questions or concerns about our personal information protection practices.

How do we you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

 

What information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Our website is hosted on the Wix.com platform. Like many websites, Wix uses cookies for many important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to our site)

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use.

 

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. The cookies do not contain any personally identifiable information. If you wish to limit the number of cookies that your browser accepts or prevent your browser from accepting cookies, you can set your browser to alert you each time you are about to receive a new cookie or you can turn off your cookies completely. This, however, will not allow you to take full advantage of all the features available to this site.

 

To find out more about cookies, click here.

Mailing List

You may opt to join our mailing list. When you submit your email address to us we assume that you want to be contacted regarding promotions and offers at https://www.joyful-connections.com When you join our mailing list we respect your privacy and do not share your address with any third companies without your permission. If you at any time decide that you don’t want to receive any future mailings, you will be able to opt out by clicking the unsubscribe button at the bottom of our newsletters.

 

Why we collect personal information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable Information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your  state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Canada and the United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to Canada and the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, you can find a unsubscribe link at the bottom of each email. Please note that due to email production schedules you may receive any emails already in production. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Joyful Connections will remove any personal information from our database pursuant to a written request from you. Please e-mail such requests to julia@joyful-connections.com, identifying your first and last name.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. If you click on a third party link, you will be directed to that third party’s site. These linked sites have separate and independent privacy policies and we strongly advise you to review the Privacy Policy of every site you visit. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

 
Privacy policy updates

We do our best to stay informed with all General Data Protection Regulation (GDPR) changes and other laws and do our best to comply to the best of our knowledge. This is a work in progress but we will always do our utmost to treat you like we want to be treated.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website, and policy changes will apply only to information collected after the date of the change. Your continued use of the site indicates your consent to such terms.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

This policy was last modified on September 20, 2019.

 

 

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

 

Questions and feedback

If you have any questions or would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at julia@joyful-connections.com

Contact Me 

Joyful Connections

167 Beaumont Drive

Vista, CA 92084

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© 2019 by Joyful Connections